We will accept, for return or exchange, items that are in new condition, unaltered and free of damage by the customer. Items must be returned unused (except testing) and with their original labels intact. For a full refund or exchange, contact us within 21 days from the receipt of the original order and we can discuss how to proceed. Return postage is to be paid by the customer. If the return is due to a mistake on our part, the return postage will be refunded.

If you return a single item bought as part of a multi-buy discount offer (for example 'buy 3 get 1 free') you will be refunded the full
price of that item less the total discount given in the offer. If you return all items purchased with the multi-buy discount you will be refunded with the full
multi-buy value.
For combination purchases ("buy 3, get one free"), you must return any free items or
vouchers back for us to process a refund. Refunds only apply to the total order, If the total order is not returned ”i.e. 4 for 3 promo” a partial refund will be issued subtracting the value of the promo item.